Shipping Policy

Shipping Policy

Effective Date: 01/10/2023

At Divine Gift Store, we are committed to providing a seamless shopping experience for our customers. This Shipping Policy outlines important information regarding the shipping and delivery of products purchased from our website, https://www.divinegiftstore.com/ (the “Website”). Please take a moment to review the following details to ensure a smooth and transparent shopping experience.

1. Shipping Destinations

We currently offer shipping services Globally. If you reside outside of these areas, please contact our customer support team for potential shipping solutions.

2. Shipping Methods

We offer multiple shipping options to cater to your specific needs. These options include standard shipping, express shipping, and any additional methods we may introduce in the future. Shipping methods are chosen during the checkout process.

3. Shipping Fees

Shipping fees are determined based on your selected shipping method and the destination of your order. The shipping fee will be clearly stated during the checkout process, allowing you to review and confirm the charges before completing your purchase.

4. Order Processing Time

We make every effort to process and ship orders promptly. Order processing typically takes [1 to 2] business days. Please note that processing times may be longer during high-demand periods or for custom-made or personalized items. The exact processing time for your order will be provided during the checkout process.

5. Estimated Delivery Times

Delivery times vary depending on your location, selected shipping method, and any potential delays in transit. We aim to provide estimated delivery times during the checkout process, but please note that these are approximate and not guaranteed. You will receive a confirmation email with tracking information once your order has shipped.

6. Tracking Your Order

You can track the status of your order using the tracking information provided in the shipping confirmation email. If you have any questions or concerns about your order’s status, please contact our customer support team.

7. Delivery Delays

While we make every effort to deliver your order within the estimated time frame, Divine Gift Store is not responsible for delivery delays caused by factors beyond our control. These factors may include:

• Weather conditions
• Customs or import processing delays
• Carrier-related issues
• Public holidays

If you experience significant delays with your order, please contact our customer support team for assistance.

8. Shipping Restrictions

Please be aware that certain products may be subject to shipping restrictions based on local laws and regulations. It is your responsibility to review and comply with any restrictions that apply to your location.

9. Address Accuracy

To ensure successful delivery, please provide accurate and complete shipping information during the checkout process. Divine Gift Store is not responsible for orders shipped to incorrectly provided addresses.

10. Delivery Issues

If you encounter any issues with your delivery, such as lost or damaged items, please contact our customer support team promptly to initiate an investigation and potential resolution.

11. Returns and Exchanges

For information on returns and exchanges, please refer to our Return and Refund Policy.

12. Contact Information

If you have any questions or require further information regarding our Shipping Policy, please contact us at contact@divinegiftstore.com.

Last updated: 01/10/2023